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| About the San Antonio & Beyond Tour Passes |
| Can I buy a San Antonio & Beyond Pass at a participating museum or attraction? |
| Not at this time, but we will be enabling some of the museums and attractions to offer that service to you in the future. The easiest way to buy your pass is to print it at home and bring it with you on your trip to the San Antonio area. Go to www.SanAntonioAttractions.com and purchase at the convenience of your home or office with your credit card. |
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| What if I am visiting the San Antonio area and decide to buy a pass at the last minute? |
| You can go to the Visitor Information Center located at 317 Alamo Plaza and purchase your pass with a credit card. |
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| Do we need to purchase separate passes for each person in the family or group? |
| Yes, each person requires a separate San Antonio & Beyond Pass for admission. |
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| When does the pass get activated? |
| Each pass is valid for up to 7 consecutive days from your first visit to an attraction or museum. |
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| Does an unused San Antonio & Beyond Pass ever expire? |
| Yes, unused San Antonio & Beyond Passes expire 1 year from the purchase date. |
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| My printer ran out of ink or malfunctioned while printing my passes. May I print the passes more than once? |
| Yes, you may. Just go to the email you received and link to the passes to reprint. However, two people will not be able to use the same pass if you make a duplicate. Each pass has a unique barcode that is recognized by a scanner at each venue. The scanners will not allow the same pass to be used more than once at each venue. |
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| Can a lost San Antonio & Beyond Pass be replaced? |
| Please safeguard your pass. A lost or stolen pass cannot be replaced. It is like losing your gift certificate or cash. |
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| Does the San Antonio & Beyond allow for return visitation to a museum or attraction? |
| No. Pass holders may visit each attraction only once. |
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| Are passes good for special events? |
| No. The pass is valid for general admission only. If a museum has a special traveling exhibit, that’s an additional charge paid at the participating museum. Normally that would be posted as a special exhibit or special limited showing. In this situation, you have the general admission paid, but you must pay the “add on” for the special exhibit. (Special exhibits at the Witte Museum or San Antonio Museum of Art, etc or special showings at the IMAX Theater may require an additional charge and this will be posted at their front desks) |
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| What happens if my print-at-home paper ticket gets wet and it is hard to scan the “barcode”? |
| You can bring the paper ticket and the number of the barcode can be put into the system and input it. The number appears at the bottom of each print-at-home ticket. |
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| Is the price the same if I print the pass at home or buy it at the Visitor Information Center? |
| The price is the same. The only difference is that the print-at-home pass is paper and the pass at the Visitor Center is a plastic "credit card." |
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| What if I have more questions? |
| Feel free to email us at linda@sanantoniotourism.com with any questions or concerns. We look forward to hearing from you. |
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